Administrative Assistant

Responsibilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Plan and control budget and expenditures
• Supervise other workers
• Train other workers
• Assign, co-ordinate and review projects and programs
• Determine and establish office procedures and routines
• Oversee the classification and rating of occupations
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage contracts
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Oversee development of communication strategies
• Compile data, statistics and other information
• Oversee the preparation of reports
• Advise senior management
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Negotiate collective agreements on behalf of employers or workers
• Organize and administer staff consultation and grievance procedures
• Oversee payroll administration
• Arrange travel, related itineraries and make reservations
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support
• Conduct performance reviews
• Occupational health and safety
• Supervise office and volunteer staff

Supervision

• 3-4 people