19 Jan2021

Comfort Inn & Suite Valemount is hiring a Guest Service Supervisor

  • Comfort Inn & Suite Valemount
  • Valemount, British Columbia, Canada
  • Job ID : 17581
  • Category : Customer Service
  • Job Type : Full-Time
  • Salary : $21.54 - 23.00 Hourly
  • Anticipated Start Date : As soon as possible
  • Posting Date : 19 Jan 2021
  • Expiry Date : 19 Jan 2022

Description

Position Info:

  • Position: Guest Service Supervisor (6313 B)
  • Terms of employment: Full-time and Permanent
  • Wage: $21.54 ~ 23.00 per hour (depending on Experience)
  • Working Hours: 30-40 hours /week
  • Number of Positions:  1
  • Work Location: 885 Cranberry Lake Road, Valemount, BC V0E 2Z0

Benefits:

  • 4% vacation pay

Job Duties:

  • Overseeing and assessing front staff activities and providing them with regular performance-related feedback.
  • Strategizing and monitoring daily activities of customer service operation at the front desk.
  • Assisting front staff with duties where required.
  • Establish work schedules and procedures and co-ordinate activities with other work units.
  • Order supplies and arrange for maintenance and repair work
  • Training staff in areas of customer service and company policies.
  • Investigating and solving customer service complaints.
  • Assisting management with development and implementation of service policies, and explaining these to staff and customers.
  • Maintaining documentation pertaining to customer complaints and feedbacks and report to management.
  • Performing additional duties where needed.

Job requirements:

  • Language: Proficient level of English is required
  • Education: Completion of secondary school is required.
  • Experience: 1~2 years of customer service at accommodation facilities or previous supervisory experience in related field is required.

 

How to Apply

How to Apply:

  • Company information: Comfort Inn & Suite (Valemount)
  • Email address: comfortinnvalemount@outlook.com
  • Please apply via Email indicated above

Job Categories: Customer Service. Job Types: Full-Time. Job expires in 256 days.

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