28 Jan2021

Comfort Inn & Suites Terrace is looking for F/T Hotel Managing Supervisor

  • Comfort Inn & Suites Terrace
  • Terrace, British Columbia, Canada
  • Job ID : 17952
  • Category : Hospitality & Tourism
  • Job Type : Full-Time
  • Salary : $22-25 Hourly
  • Anticipated Start Date : As soon as possible
  • Posting Date : 28 Jan 2021
  • Expiry Date : 28 Jan 2022


Position: Hotel Managing Supervisor

Terms of employment: Full-time, Permanent

Wage: $22.00 ~ $25.00 per hour (depending on experience)

Working hours: 30 – 40 hours per week


  • 4% vacation pay
  • Hot tub  Access
  • Gym  Access
  • Employment discount from subsidiary companies

Job Duties:

• Monitor and evaluate all department daily activities to ensure the successful operation of hotel facilities, services and amenities.


• Establish and review departmental standards, guidelines and objectives.


• Support the hotel’s sales and business strategies to maximize revenues and profitability.


• Partner with GM to create a positive work environment; Serve as a support resource for front line staff in all departments.


• Plan, organize and delegate daily operational activities against forecasted business volume.


• Drive effective communication across all departments to ensure consistency, cohesiveness and understanding of objectives and priorities.


• Address and respond to guest reviews and comments online.


• Issue supplies and equipment as needed and participate in regular inventories to ensure proper supply levels.


• Intervene, assist and document instances of guest or employee incidents.


• Approve and process vendor invoices, complete bank deposits, audit cash banks and perform other accounting-related functions as necessary.


• Analyze and evaluate hotel performance by compiling statistics such as occupancy and STR reports and suggest and execute rate strategies/changes.


• Make recommendations and implement necessary changes to meet and exceed company objectives and to enhance service and operational efficiency.


• Hiring and terminating employees. New employee orientation and training.


• Performing regular staff performance reviews, giving feedback, addressing and correcting poor performance.


• Leading regular group staff meetings


• Prepare staff schedules, address staff schedule change requests, schedule adequate staff based on expected business volume.


• Performing room quality inspections/control as assigned by the General Manager.


• Bookkeeping/Accounting: A/P, A/R, financial statements, etc.


• Daily trips to local grocery stores/supply stores to purchase breakfast/hotel supplies. Normally takes 1-2 hrs/day.


• Operate hotel airport shuttle upon request (9 am to 6 pm).


Job requirements:

• A minimum of 2 years’ previous hotel operations and leadership experience in a flagged hotel in the position of Assistant GM or GM


• Excellent English communication skills, both written and spoken.


• Bachelor’s degree and/or appropriate combination of education and work experience to support on-the-job effectiveness.


• Working knowledge of RFP submissions (i.e. Lanyon)


• Knowledge of BC employment Standards Act, and Payroll processing


•Working knowledge of bookkeeping and financial accounting software (i.e. Quickbooks): GST and PST returns, A/P, A/R, data entry and preparation of financial statements


• Previous experience in executing against operating budgets, with an established history of meeting or exceeding established financial objectives.


• Exceptional service orientation, with keen ability to focus and deliver on guest needs.


• Reliable and responsible character, with exceptional follow up and attention to detail.


• Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.


• Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.


• Important: schedule flexibility and ability to work extended and/or irregular hours that include nights, weekends and holidays.  


• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.


• Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.


• Must be able to stand, sit, or walk for an extended period of time.


• You'll be expected to obtain, within 3 months of employment: Class 4 Driver's license, Pool Operator Certificate Level 1.


Language Requirement:

  • English – Must be fluent

Number of Positions:

  • 1

Location: Terrace, BC

Company information: 1003730 B.C. LTD. dba Comfort Inn & Suites Terrace

Email address: gm@terracecomfortinn.com

Business address: 5112 Hwy 16 W. Terrace, BC V8G 5S6


How to Apply

Via email

Job Categories: Hospitality & Tourism. Job Types: Full-Time. Job expires in 261 days.

No views yet

Apply for this Job

Apply for Job