28 Jan2021

Comfort Inn & Suites Terrace is looking for F/T Hotel Managing Supervisor

  • Comfort Inn & Suites Terrace
  • Terrace, British Columbia, Canada
  • Job ID : 17952
  • Category : Hospitality & Tourism
  • Job Type : Full-Time
  • Salary : $22-25 Hourly
  • Anticipated Start Date : As soon as possible
  • Posting Date : 28 Jan 2021
  • Expiry Date : 28 Jan 2022

Description

Position: Hotel Managing Supervisor

Terms of employment: Full-time, Permanent

Wage: $22.00 ~ $25.00 per hour (depending on experience)

Working hours: 30 – 40 hours per week

Benefits:

  • 4% vacation pay
  • Hot tub  Access
  • Gym  Access
  • Employment discount from subsidiary companies

Job Duties:

• Monitor and evaluate all department daily activities to ensure the successful operation of hotel facilities, services and amenities.

 

• Establish and review departmental standards, guidelines and objectives.

 

• Support the hotel’s sales and business strategies to maximize revenues and profitability.

 

• Partner with GM to create a positive work environment; Serve as a support resource for front line staff in all departments.

 

• Plan, organize and delegate daily operational activities against forecasted business volume.

 

• Drive effective communication across all departments to ensure consistency, cohesiveness and understanding of objectives and priorities.

 

• Address and respond to guest reviews and comments online.

 

• Issue supplies and equipment as needed and participate in regular inventories to ensure proper supply levels.

 

• Intervene, assist and document instances of guest or employee incidents.

 

• Approve and process vendor invoices, complete bank deposits, audit cash banks and perform other accounting-related functions as necessary.

 

• Analyze and evaluate hotel performance by compiling statistics such as occupancy and STR reports and suggest and execute rate strategies/changes.

 

• Make recommendations and implement necessary changes to meet and exceed company objectives and to enhance service and operational efficiency.

 

• Hiring and terminating employees. New employee orientation and training.

 

• Performing regular staff performance reviews, giving feedback, addressing and correcting poor performance.

 

• Leading regular group staff meetings

 

• Prepare staff schedules, address staff schedule change requests, schedule adequate staff based on expected business volume.

 

• Performing room quality inspections/control as assigned by the General Manager.

 

• Bookkeeping/Accounting: A/P, A/R, financial statements, etc.

 

• Daily trips to local grocery stores/supply stores to purchase breakfast/hotel supplies. Normally takes 1-2 hrs/day.

 

• Operate hotel airport shuttle upon request (9 am to 6 pm).

 

Job requirements:

• A minimum of 2 years’ previous hotel operations and leadership experience in a flagged hotel in the position of Assistant GM or GM

 

• Excellent English communication skills, both written and spoken.

 

• Bachelor’s degree and/or appropriate combination of education and work experience to support on-the-job effectiveness.

 

• Working knowledge of RFP submissions (i.e. Lanyon)

 

• Knowledge of BC employment Standards Act, and Payroll processing

 

•Working knowledge of bookkeeping and financial accounting software (i.e. Quickbooks): GST and PST returns, A/P, A/R, data entry and preparation of financial statements

 

• Previous experience in executing against operating budgets, with an established history of meeting or exceeding established financial objectives.

 

• Exceptional service orientation, with keen ability to focus and deliver on guest needs.

 

• Reliable and responsible character, with exceptional follow up and attention to detail.

 

• Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.

 

• Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.

 

• Important: schedule flexibility and ability to work extended and/or irregular hours that include nights, weekends and holidays.  

 

• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

 

• Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

 

• Must be able to stand, sit, or walk for an extended period of time.

 

• You'll be expected to obtain, within 3 months of employment: Class 4 Driver's license, Pool Operator Certificate Level 1.

 

Language Requirement:

  • English – Must be fluent

Number of Positions:

  • 1

Location: Terrace, BC

Company information: 1003730 B.C. LTD. dba Comfort Inn & Suites Terrace

Email address: gm@terracecomfortinn.com

Business address: 5112 Hwy 16 W. Terrace, BC V8G 5S6

 

How to Apply

Via email

Job Categories: Hospitality & Tourism. Job Types: Full-Time. Job expires in 261 days.

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