20 Jul2022

Food service supervisor

  • Tim Hortons
  • Toronto, Ontario, Canada
  • Job ID : 60294
  • Category : Food Services
  • Job Type : Full-Time
  • Salary : $16-17 Hourly
  • Anticipated Start Date : As soon as possible
  • Posting Date : 20 Jul 2022
  • Expiry Date : 20 Jul 2023

Description

 

 

We are looking for a well experienced food service supervisor to work in various shifts for Tim Hortons located at 2571 St. Clair Avenue West Toronto, ON M6N 4Z5, Canada

 

No. of Position :03

 

 

TASKS AND RESPONSIBILITIES:

 

  • People management leads by example and demonstrates the importance of treating every team member and Guest with respect

 

  • Assists the Restaurant Manager in recruitment and retention strategies

 

  • Reacts immediately to issues requiring attention during the shift

 

  • Provides ongoing, specific direction to team members

 

  • Encourages an exciting and fun work environment while motivating team members to meet goals

 

  • Trains, orientates and monitors new team members, using PTS and feedback binder

 

  • Reports to Restaurant Owner, GM, Manager and /or Assistant Manager on team member performance (positive or negative)

 

  • Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

 

  • Hospitality management: leads by example to demonstrate that the Guest is top priority and reinforces positive hospitality behaviours with team members

 

  • Responds to Guest in a friendly manner while maintaining an appropriate sense of urgency

 

  • Responds to Guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations

 

  • Assists in the running of company-wide incentive programs

 

  • Operations management displays knowledge of and works in compliance with applicable legislation complies with and enforces all Tim Hortons operating standards

 

  • Ensures that all product and packaging is properly merchandised and stocked

 

  • Responsible for shift cash procedures

 

  • Maintains operational efficiency through use of positioning charts

 

  • Supervises team members to ensure primary and secondary duties are completed

 

  • Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)

 

  • Keeps current on all new information on Portal or available through Town hall meetings

 

  • Assists the Restaurant Manager in driving sales and transactions during their shift

 

  • Monitors for, responds to and reports to restaurant management about unsafe acts and conditions

 

  • Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)

 

  • Escalates to management any issues and or problems

 

 

Prerequisites:

 

Education:                                High school or equivalent.

Experience & Skills:                 1 year to less than 2 years of experience in food industry

 

Physical:

 

  • Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
  • Position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

 

Hourly Rate: $ 16 to $ 17 per Hour for 30 to 44 Hours per week

 

Starting Date: As soon as possible

 

Terms of Employment: Fulltime and permanent

 

 

 

 

 

How to Apply

Please send your resume at above mentioned location or Email at resumes.cfsi@gmail.com

Job Categories: Food Services. Job Types: Full-Time. Job expires in 340 days.

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