Food Service Supervisor

Hoja Mongolian Grill Express Restaurant Ltd. located in Aberdeen Mall, Kamloops is looking for a Food Service Supervisor. In this role the incumbent will have an opportunity to develop their management skills. As a Food Service Supervisor, the incumbent will work closely with the restaurant management and will also train other food service employees in the areas of customer service & complaints resolution as well as adherence to restaurant policies & standards. Please refer to the job description below:

 

Job Title: Food Service Supervisor

Salary: $15.50/hour

Job Type: Full Time & Permanent (at-least 35 hours per week)

 

Language: English

Experience: At least 1 year of experience in a similar role or more than 1 year of work experience

in food preparation or service

 

Start date of employment: As soon as Possible

Minimum Education: Secondary School or equivalent

 

Position Available: 01

Job Location: 146A-1320 Trans-Canada Hwy, Kamloops, BC V1S 1J2

 

Job Description:

 

– Supervise & oversee the activities of kitchen & food serving staff

– Planning & scheduling restaurant staff & ensure adequate coverage to meet business needs

– Working on & estimating weekly sales and order food ingredients, supplies & beverages for the restaurant accordingly

– Ensure safe preparation of food & beverages in the restaurant

– Train staff members in best practices while further developing their service skills

– Oversee and respond to customer concerns & provide meaningful resolution to customer queries and/or complaints

– Assist customers with selection of food ingredients & sauces, recommending great tasting as well as healthy items

– Maintain monthly sales reports as well as reports pertaining to weekly, semi-monthly & monthly restaurant sales

– Maintain monthly restaurant purchase reports and also keep track of food & supplies wastage

– Ensure that food & service at the restaurant meet Hoja Express standards

– Actively participate in the hiring process and assist restaurant management with selection of restaurant food servers, kitchen helpers & dishwashers

– Train food service staff members on the job

– Assist restaurant management in the preparation of weekly, semi-monthly & monthly restaurant budgets

– Perform other related duties as assigned by the management