Food service supervisor

NOTE: This job listing has expired and may no longer be relevant!

Description

 

 

We are looking for a well experienced food service supervisor to work in various shifts for Tim Hortons located at 603 Davenport Rd Toronto, ON M5R 1L1, Canada

 

No. of Position :01

 

 

TASKS AND RESPONSIBILITIES:

 

• people management: leads by example and demonstrates the importance of treating every team member and Guest with respect

• assists the Restaurant Manager in recruitment and retention strategies

• reacts immediately to issues requiring attention during the shift

• provides ongoing, specific direction to team members

• encourages an exciting and fun work environment while motivating team members to meet goals

• trains, orientates and monitors new team members, using PTS and feedback binder

• reports to Restaurant Owner, GM, Manager and /or Assistant Manager on team member performance (positive or negative)

• assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

• hospitality management: leads by example to demonstrate that the Guest is top priority and reinforces positive hospitality behaviours with team members

• responds to Guest in a friendly manner while maintaining an appropriate sense of urgency

• responds to Guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations

• assists in the running of company-wide incentive programs

• operations management: displays knowledge of and works in compliance with applicable legislation

• complies with and enforces all Tim Hortons operating standards

• ensures that all product and packaging is properly merchandised and stocked

• responsible for shift cash procedures

• maintains operational efficiency through use of positioning charts

• supervises team members to ensure primary and secondary duties are completed

• ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)

• keeps current on all new information on Portal or available through Town hall meetings

• assists the Restaurant Manager in driving sales and transactions during their shift

• monitors for, responds to and reports to restaurant management about unsafe acts and conditions

• completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)

• escalates to management any issues and or problems

Prerequisites:

 

Education:                                High school or equivalent.

Experience & Skills:                 1 year to less than 2 years of experience in food industry

Language:                                English

 

Physical:

 

• Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
• Position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

 

Hourly Rate: $ 16 to $ 17 per Hour for 30 to 40 Hours per week

Starting Date: As soon as possible

Terms of Employment: Fulltime and permanent

Benefits: 4% vacation pay,

 

 

 

 

 

How to Apply

Please send your resume at above mentioned location or Email at timhortonsjob1030@gmail.com

Job Categories: Food Services. Job Types: Full-Time.

No views yet

Apply for this Job

Name *

Email *

Message *

Upload resumé (zip, pdf, doc, txt, rtf)

Upload cover letter (zip, pdf, doc, txt, rtf)

Is fire “hot” or “cold”? *

Apply for Job