10 Jul 2019

Food Service Supervisor – Subway Airport

  • Employer: Mirasol Investments Inc. o/a Subway Airport
  • Calgary, Alberta, Canada
  • Job ID : 3039
  • Category : Food Services
  • Job Type : Full-Time
  • Salary : $ Annually
  • Anticipated Start Date : 2019-07-01
  • Posting Date : 10 Jul 2019
  • Expiry Date : 09 Jul 2020

NOTE: This job listing has expired and may no longer be relevant!


Food Service Supervisor – Subway Airport

Job details
• Location: 109 2000 Airport Road NE Calgary, AB
• Employer: Mirasol Investments Inc. o/a Subway Airport
• Salary $15.00 / Hour
• 2 Vacancies
• Terms of employment Permanent, Full time 40 Hours / Week
• Start date As soon as possible
• Employment conditions: Early morning, Morning, Day, Evening, Shift, Weekend, Night, Flexible hours

Job requirements
Languages: English
Education: Secondary (high) school graduation certificate or equivalent experience
Experience: 2 years to less than 3 years in the Food service industry
Ability to Supervise: 3-4 people, 5-10 people, Staff in various areas of responsibility
Security and Safety: Basic security clearance
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Standing for extended periods, Physically demanding
Personal Suitability: Flexibility, Excellent oral communication, Client focus, Team player, Effective interpersonal skills
Work Setting: Food service establishment

Specific Skills
• Supervise and co-ordinate activities of staff who prepare and portion food,
• Estimate and order ingredients and supplies,
• Ensure food service and quality control,
• Maintain records of stock, repairs, sales and wastage,
• Prepare and submit reports,
• Supervise and check assembly of trays,
• Supervise and check delivery of food trolleys,
• Establish work schedules.
• Additional Skills: Establish methods to meet work schedules,
• Train staff in job duties, sanitation and safety procedures
Key Accountabilities

Customer Services
• Friendly, prompt and efficient customer service
• Process text and fax orders in an efficient and timely manner
• Prepare all orders as per SUBWAY® store procedures
• Process all Point of Sale transactions in an accurate and timely manner
• Respond to customer enquiries
• Deal with difficult and irate customers
• Provide information on products
• Up-sell on Promotions and Specials
• Training of new Sandwich Artist as required

Store Merchandising
• Receive deliveries and check in stock
• Daily bread counts
• Food preparation including bread and cookie baking
• Complete weekly and monthly stock takes
• Ensure stock control is maintained and rotated
• Receive deliveries and check in stock

Food Safety
• Comply with Food Code of Practice
• Ensure food is prepared and storage and preparation areas are maintained according to Health & Safety and Audit standards
• Carry out temperature checks and record as per company process
• Complete daily and weekly cleaning schedules as per cleaning chart

Security & Loss Prevention
• Take precautions to prevent theft of, and damage to, the stock or store
• Follow company security procedures and secure cash and stock from loss or theft
• Monitor and report any suspicious activities
• Document all equipment malfunctions and follow-up action

Cashier Operations
• Count end of shift monies and drop in safe
• Complete administration accurately

Occupational Health & Safety
• Follow safety procedures to prevent injury
• Provide a safe work environment for employees and customers

Personal Qualities
• Maintain high personal presentation in the provided uniform (including black shoes and correct name badge) SUBWAY® and customer expectations
• Work as a team member
• Complete training courses as directed by the Subway Manager

Key Challenges
• Ensure customers are served in an efficient and friendly manner
• Maintain high personal standards in both presentation and work habits
• Ensure that Health and Safety standards are met
• Complete daily work routines in an efficient and timely manner

How to Apply

By email: Kathy.lau@live.com In person: 109 2000 AIRPORT ROAD NE CALGARY, AB T2E 6W5 from 14:00 to 17:30

Job Categories: Food Services. Job Types: Full-Time.

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