Food Services Supervisor
- Smitty’s Kenaston c/o Kenaston Hospitality Corporation
- Winnipeg, Manitoba, Canada
- Job ID : 181618
- Category : Food Services
- Job Type : Full-Time
- Salary : $19-23 Hourly
- Anticipated Start Date : 2025-01-10
- Posting Date : 10 Jan 2025
- Expiry Date : 09 Jul 2025
Description
Smitty’s is one of Canada’s largest all-day family restaurant chains, operating from coast to coast. Almost all our restaurants are fully licensed, and a majority have separate lounges to accommodate teams, sports fans, and the happy hour crowd.
Smitty’s Kenaston, registered business name Kenaston Hospitality Corporation, is now seeking a Food Services Supervisor to support the growing business demand. We have immediate openings for team-oriented individuals.
Job Title: Food Services Supervisor
NOC: 62020
Vacancies: 1
Wage: $19-$23 per hour
Location(s) of work: 1629 Kenaston Blvd, Winnipeg, MB R3P 2M4
Language of work: English
Terms of Employment: Full-time; permanent position; working hours: 35-40 hours per week
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Shifts:
- Day/Evening/Night shifts
- Early morning/Morning/Overtime
- Monday to Friday/Weekends/Holidays
Work setting:
- Food service establishment
- On-site customer service
- Restaurant
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
- Standing for extended periods
- Physically demanding
- Attention to detail
Duties and Responsibilities:
- Assist with bailing all VLT machines and setting up the float.
- Assisting with daily audits and deposits.
- Assisting in ordering products required for the restaurant.
- Handle guest issues and complaints to solve the issue. If the issue cannot be resolved, then the supervisor would get the name and phone number of the guest and forward them to the Manager for follow-up.
- Be able to Direct or instruct staff on duties to perform; Be able to manage all staff efficiently to effectively achieve labour budget.
- Ensure the general safety of staff and patrons by contacting appropriate authorities should the situation warrant.
- At close, perform necessary checks and ensure that the restaurant building is properly shut and secured and that all alarms are activated.
- Inspect lounge service areas to ensure cleanliness and proper setup, and monitor that staff have performed their duties efficiently.
- Assist in the motivation of staff, particularly during heavy shifts, and ensure guests are being served promptly and up to standards.
- Speak with all guests to ensure satisfaction with food/drink and service and provide feedback.
- Supervise and coordinate promotions/specials for the lounge to ensure that promotions are launched on time and staff are fully knowledgeable on how/what is required for each promotion/special.
- Train and supervise all staff.
- Ensure all product is ordered to ensure proper pars for business levels.
- Ensure all daily counts are being completed and any discrepancies are directed to the Manager.
- Ensure proper pours on beer, wine, draft, and shots minimizing waste and monitoring theft.
- Ensure the staff are aware/fully knowledgeable of the Teams program, and how to process and sign up each team.
Personal suitability:
- Client focus;
- Efficient interpersonal skills
- Flexibility
- Team player
How to Apply
Address for resume by mail or in-person: 1629 Kenaston Blvd, Winnipeg, MB R3P 2M4
Email: Smittyswinnipeg@gmail.com
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