Help Desk Technician
- Zycom Technology Inc.
- Kingston, Ontario, Canada
- Job ID : 10032
- Category : IT – Support
- Job Type : Full-Time
- Salary : $21 Hourly
- Anticipated Start Date : 2020-09-08
- Posting Date : 26 Jun 2020
- Expiry Date : 23 Dec 2020
Education: 1 or 2- years College, CEGEP or other non-university certificate or diploma. A+ Certification.
• Effective interpersonal and oral communication skills
• Excellent oral communication
• Client focus
• Basic computer skills: Microsoft Office, keyboarding skills, etc.
• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems
• Consult user guides, technical manuals and other documents to
research and implement solutions.
• Determine the best solution based on the issue and details
provided by customers.
• Organize and maintain a problems and solutions log for the use
of other technical support staff.
• Performing troubleshooting
How to Apply
Apply with your CV on email@example.com
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