26 Jun 2020

Help Desk Technician

  • Zycom Technology Inc.
  • Kingston, Ontario, Canada
  • Job ID : 10032
  • Category : IT – Support
  • Job Type : Full-Time
  • Salary : $21 Hourly
  • Anticipated Start Date : 2020-09-08
  • Posting Date : 26 Jun 2020
  • Expiry Date : 23 Dec 2020

Description

Description

 

Languages: English 

 

Education: 1 or 2- years College, CEGEP or other non-university certificate or diploma. A+ Certification.

 

Requirements

• Accurate

• Effective interpersonal and oral communication skills

• Excellent oral communication

• Client focus

• Basic computer skills: Microsoft Office, keyboarding skills, etc.

 

Duties

• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems

experienced

• Consult user guides, technical manuals and other documents to

research and implement solutions.

• Determine the best solution based on the issue and details

provided by customers.

• Organize and maintain a problems and solutions log for the use

of other technical support staff.

• Performing troubleshooting

How to Apply

Apply with your CV on mikelucas@zycomtec.com

Job Categories: IT – Support. Job Types: Full-Time. Job expires in 63 days.

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