Hotel Front Desk Manager

Description

Company operating name

Holiday Inn Express Hotel & Suites Terrace

Business address

3059 Highway 16 East Thornhill BC V8G 4P3 Canada

Work Location

3059 Highway 16 East Thornhill BC V8G 4P3 Canada

Title of the position

Hotel Front Desk Manager

Position
1

Term of employment

Full time, permanent

Work Setting

Hotel

Start date of employment:

Augusta 1^st, 2025

Language of work

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years in hospitality field

Experience

3 years or above in the hotel industry, at least 1 year in a supervisory or managerial role

Job duties

Develop, implement, and evaluate front desk policies and procedures to enhance efficiency and guest satisfaction.

Oversee daily operations, ensuring smooth check-ins, check-outs, and seamless guest experiences.

Prepare budgets, monitor revenues and expenses, and optimize financial performance.

Contribute to pricing strategies and promotional initiatives to maximize occupancy and profitability.

Recruit, train, and supervise front desk staff, ensuring exceptional service and adherence to company policies.

Create and manage work schedules to ensure optimal coverage and productivity.

Handle guest inquiries, concerns, and complaints in a professional and timely manner.

Negotiate with business clients for the use of hotel facilities for events, meetings, and special functions.

Negotiate with suppliers for materials and supplies to maintain operational efficiency.

Arrange marketing activities for holidays

Wage

– CAD $35 ~ $40 per hour depends on experience

– Vacation pay

Location of work

Terrace, BC

How to Apply

How to apply:

By email only: hieterrace3059@fivemail.ca

Interested candidates should send cover letter and resume to the above email address with “Hotel Front Desk Manager” in the subject line.

Job Categories: Hotel. Job Types: Full-Time. Job expires in 322 days.

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