Hotel front desk manager
- RLI Holdings (Oliver)Ltd
- Oliver, British Columbia, Canada
- Job ID : 51121
- Category : Management
- Job Type : Full-Time
- Salary : $21 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 19 Apr 2022
- Expiry Date : 19 Apr 2023
NOTE: This job listing has expired and may no longer be relevant!
Description
Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.
- Develop, implement and evaluate policies and procedures for the operation of the department or establishment
- Prepare budgets and monitor revenues and expenses
- Participate in the development of pricing and promotional strategies
- Negotiate with suppliers for the provision of materials and supplies
- Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
- Recruit and supervise staff, oversee training and set work schedules
- Resolve customer complaints.
How to Apply
Job requirements
Languages
English
Education
Bachelor's degree
Experience
1 year to less than 2 years
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Attention to detail
Personal Suitability
Team player
Additional Skills
Recruit and hire staff, Supervise staff, Perform front desk duties
Specific Skills
Develop and implement policies and procedures for daily operations, Enforce policies and procedures, Establish work schedules, Assist clients/guests with special needs, Address customers' complaints or concerns
Work Setting
Hotel, motel, resort
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