14 May2021

Operations Manager – Administrative Services

  • Constant Home Comfort Group
  • Richmond Hill, Ontario, Canada
  • Job ID : 23181
  • Category : Administrative
  • Job Type : Full-Time
  • Salary : $41.5 Hourly
  • Anticipated Start Date : 2021-07-19
  • Posting Date : 14 May 2021
  • Expiry Date : 13 Jun 2021

Description

Operations Manager – Administrative Services

Employer Name: Constant Home Comfort Group

NOC: 0114 – Other administrative services managers

Employment Location: 50 Mural St Unit 11, Richmond Hill ON, L4B1E4

Duration: Permanent, Full-Time

Work Hours: 37.5 hours/week

Salary: $41.5/hr

Start Date: ASAP

Language of work: English

 

About Constant Home Comfort Group:

Constant Home Comfort Group (Constant Home Comfort) is a leading HVAC home energy efficiency improvement company operating in the provinces of Ontario, we are a member of the Heating, Refrigeration and Air Conditioning Institute of Canada. With 14 business locations across Ontario, from Windsor to Hamilton, Waterloo, London, and from the Greater Toronto Area to Ottawa, we are serving thousands of families each year at the Chinese, French, Persian, Russian and Hispanic communities. Our agenda has always been to provide high quality and affordable products and services that are installed, repaired and replaced by professional technicians in a timely manner.

Constant Home Comfort offers free on-site consultation to our customers to recommend the best value options, we are rated A+ on Better Business Bureau (BBB) and 9.6/10 on the HomeStars.com, we are also one of the Best of 2019 HomeStars award winners. As we continue to expand our business, a graphic designer is urgently needed to accelerate growth.

 

Primary Job Duties:

In your role as an Operations Manager of Constant Home Comfort, you will work closely with other teams to lead and assist the daily administrative operations to deliver the core value of our business, and to drive business growth. You are expected to contribute through the following:

  • Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
  • Develop, implement, and maintain quality assurance protocols, lead the regular check and maintenance for installed appliances and equipment regionally
  • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
  • Actively pursue strategic and operational objectives and ensure operational activities remain on time and within a defined budget
  • Track staffing requirements, hiring new employees as needed and oversee accounts payable and accounts receivable departments
  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution
  • Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Partner with cross-functional support teams in improving the proprietary tools and systems
  • Work closely with legal and safety departments to make sure activities remain compliant
  • Oversee materials and inventory management and conduct budget reviews and report cost plans to senior management

 

 

Minimum qualifications:

  • Minimum requirement of bachelor’s degree in operations, business management or any related field, equivalent experience will be considered
  • 3-5 years professional experience in operations or administrative role
  • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
  • Strong budget development and oversight skills including conflict management and business negotiation skills
  • Knowledge in Microsoft Office or other office software
  • Highly adaptable, positive, “can-do” attitude, team player and open to criticism
  • Willing to travel regionally and internationally

 

How to Apply

To Apply: send cover letter and resume to constanthomecomfortgroup@gmail.com

 

Job Categories: Administrative. Job Types: Full-Time. Job expires in 1 day.

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