Reservation Supervisor
- 124 ON QUEEN HOTEL AND SPA
- Niagara-on-the-Lake, Ontario, Canada
- Job ID : 177046
- Category : Hotel
- Job Type : Full-Time
- Salary : $25-35 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 31 Oct 2024
- Expiry Date : 31 Oct 2025
Description
!!! Now Hiring!!!
(Reservation Supervisor)
We are seeking well-experienced reservation supervisor for 124 ON QUEEN HOTEL AND SPA located at 124 Queen St Niagara-on-the-Lake, ON L0S 1J0 Canada.
No. of positions – 05
JOB DUTIES:
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Managing the daily operations of the front desk and supervise staff with their job functions to ensure optimum service to guests.
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Preparing and adjusting weekly work schedules/reports to the general manager and assigning work duties to staff.
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Maintains a favourable working relationship with all company employees to foster and promote a cooperative and harmonious working climate.
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Overseeing that guests are welcomed and registered into the resort and assigned an appropriate room or suite swiftly.
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Meets and exceeds guest expectations by ensuring team provides positive and courteous service and teamwork.
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Ensuring that current information on rates, packages and promotions is available at the front desk and that all the staff are knowledgeable on such.
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Managing and maintaining front desk computer system, equipment and supplies, ensuring all is ready for service, resolving problems and calling headquarters for support if required.
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Minimizes safety hazards by following all safety rules and procedures.
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Monitoring and ensuring that all cashiering procedures comply with accounting policies and standards.
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Responsible for knowing emergency procedures and following all standard operating procedures.
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May perform other duties and responsibilities as assigned.
Prerequisites:
Education: High school or equivalent
Experience & Skills: 1 year to less than 2 years of experience
Language: English
Hourly Rate: $25 to $35.00 per Hour for 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Benefits: 4 % Vacation Pay
How to Apply
Please send your resume at the above location or Email at 124qhotelandspa.recruitment@gmail.com
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