Sales supervisors – retail

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years of retail sales experience as a retail salesperson or sales clerk

Work Conditions and Physical Capabilities

Fast-paced environment, Tight deadlines, Combination of sitting, standing, walking, Standing for extended periods, Attention to detail

Personal Suitability

Reliability, Flexibility, Organized, Team player, Accurate, Effective interpersonal skills, Excellent oral communication, Client focus

Specific Skills

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Work Setting

Retail business

Workers Supervised

Retail salespersons and sales clerk