3 Jan2023

SENIOR PUBLIC CONSULTATION COORDINATOR (Indigenous)

  • City of Toronto
  • Toronto, Ontario, Canada
  • Job ID : 78401
  • Category : Marketing
  • Job Type : Full-Time
  • Salary : $$45.08 - $49.41 Hourly
  • Anticipated Start Date : 2023-01-03
  • Posting Date : 03 Jan 2023
  • Expiry Date : 02 Feb 2023

NOTE: This job listing has expired and may no longer be relevant!

Description

Job ID: 34313

Job Category: Communications & Marketing

Division & Section: Parks, Forestry & Recreation, PFR PDCP Parks Dev & Capital Projects

Work Location: Metro Hall, 55 John Street, Toronto, M5V 3C6

Job Type & Duration: Permanent, Full-time

Hourly Rate: $45.08 – $49.41

Shift Information: Monday to Friday, 35 hours per week

Affiliation: L79 Full-time

Number of Positions Open: 1

Posting Period: 03-Jan-2023 to 17-Jan-2023

The City of Toronto’s Parks, Forestry & Recreation Division is holding a 60-minute information session for this job. Full details are available at the bottom of this posting.

All applicants interested in this position are encouraged to attend this information session.

In this role, you will develop, coordinate, lead and evaluate public consultation programs and engagement activities related to the implementation of Parks, Forestry and Recreation's $2.7-billion ten-year Capital Budget and Plan, including new parks, playgrounds, splash pads, and Community Recreation Centres across Toronto. You will lead engagement with Indigenous communities and First Nations by helping to build stronger relationships with First Nations and Indigenous communities and providing advice and guidance to project teams, project managers and senior management.

Major Responsibilities:

  • Develops and implements detailed communications and engagement plans based on each project's unique requirements.
  • Participates as a member of project teams comprised of professional staff, external planning consultants, technical consultants and senior management to provide advice and expertise on issues related to public consultation (with a specific focus on Indigenous and First Nations engagement).
  • Plans, designs and delivers public, rights holder and stakeholder events (such as meetings, workshops, open houses, charrettes, focus groups, etc.) to encourage public participation, support project objectives, and create an informed public.
  • Provides guidance, mentoring, advice, coaching and feedback to other branch and divisional staff on public engagement planning and delivery, including in the development of work plans, implementation plans, contingency response plans, and ongoing issues management.
  • Makes recommendations related to process, issues management, timing, and the handling of external stakeholder/rights holder input to external stakeholders/rights holders, project teams, project managers, senior management and Councillors.
  • Works proactively to assist stakeholders, residents, and Councillors through challenging public processes.
  • Ensures that public consultation activities support strategic divisional and corporate plans and programs (including, but not limited to, the Reconciliation Action Plan, the Toronto Action Plan to Confront Anti-Black Racism, the Data for Equity Strategy, and the Toronto Seniors Strategy).
  • Ensures that public consultation programs meet the requirements for corporate and divisional policies, City Council direction, and federal and provincial legislation.
  • Ensures that strategic projects of the Division are delivered with an effective public consultation process, planned and designed using approaches and practices that will be acceptable to stakeholders, rights holders and City Council.
  • Ensures that Toronto’s diverse Indigenous, ethno-cultural and multi-lingual populations are included in the planning and design of capital projects by undertaking investigations of ethnicity, language and cultural practices prevalent within a project area, and ensuring that public engagement processes and communications materials respond to these conditions in a way that ensures they are both welcoming and accessible to all.
  • Evaluates and incorporates resident, stakeholder, and rights holder inputs into processes to ensure they are reflected in project outcomes, thereby improving Division/corporate performance and building community trust.
  • Prepares and documents these inputs as well as divisional responses to them in concise summary reports that are fully compliant with the Accessibility for Ontarians with Disabilities Act.
  • Researches, writes and designs audience-appropriate communications materials (e.g. newsletters, flyers, letters, etc.) for distribution to the public to notify residents, stakeholders, and rights holders of upcoming public consultation activities and to support branch objectives.  Reviews and approves communications materials prepared by communications staff for the same purpose. Ensures that issues management takes place throughout the length of a project.
  • Creates, shares and/or exchanges information and ideas in virtual communities and social networks, ensuring connectivity with the public and the development of strategic relationships with key influencers.
  • Liaises with provincial, federal and other municipal government representatives, City staff, and external stakeholders in a variety of settings and situations to provide context and information-sharing opportunities, ensuring that projects proceed in an efficient and effective manner.
  • Develops, implements, monitors and evaluates social media and online web-based communication strategies.
  • Assists with the creation and maintenance of project websites in consultation with branch and divisional staff.
  • Prepares detailed presentations and Council reports for branch, Division and corporate clients.
  • Participates in the development of standards, practices and guidelines for public consultation staff, project managers and, when applicable, external public consultation consultants.
  • Monitors and tracks expenditures for the public consultation portion of project budgets.
  • Prepares terms of reference and requests for proposals for assignments related to public consultation work for the branch.
  • Reviews and evaluates tender bids and recommends award of contracts for public consultation projects.
  • Acts as an advocate for Indigenous, First Nations, and public engagement within the branch and the Division with project teams, project managers, senior management, other corporate divisions and individual Councillors.
  • Researches, develops and evaluates alternatives to current public consultation practices to maintain a cost-efficient state-of-the-art standard of service.
  • Assists with resolving public complaints or disputes that arise during the planning and construction of capital projects.
  • Acts as a representative for the Division on committees, task forces or working groups, which include staff and/or stakeholders/rights holders. Sometimes acts as chair or facilitator for these events.
  • Carries out public speaking engagements in a variety of locations and venues (small and large), providing information and opportunities for public feedback on issues and projects important to the branch.

Key Qualifications:

Your application must describe your qualifications as they relate to:

  1. Lived experiences as a member of a First Nation, Métis, Inuit, or Indigenous community.
  2. Post-secondary education in a related discipline (i.e. social science, political science, urban planning, urban studies, environmental studies, public administration, communications, public relations) or an equivalent combination of education and experience.
  3. Experience working with Indigenous communities and First Nations, preferably in an engagement role.
  4. Experience in public consultation and facilitation, including consensus-building techniques and practices.
  5. Experience in motivating, leading, and providing guidance and advice to professional teams.
  6. Experience using Microsoft Office Suite (e.g. Word, Excel, PowerPoint and Outlook).

You must also have:

  • Sensitivity towards, and understanding of, the diversity of knowledge, temperament, language, literacy levels, culture and ethno-racial backgrounds in communities throughout Toronto.
  • Excellent communications skills, including writing, storytelling and the ability to interpret technical information into a written form that is understandable by the general public.
  • Excellent public speaking skills, including the ability to speak with knowledge and assurance in front of an audience.
  • Excellent organizational, interpersonal and project management skills, including a proven ability to manage multiple projects at once, coupled with strong attention to detail.
  • Well-developed strategic planning, problem-solving and conflict management skills.
  • Ability to deliver creative content (i.e. through Adobe InDesign, Illustrator, etc.).
  • Ability to motivate staff and promote effective team dynamics.
  • Access to a vehicle or the ability to travel and transport heavy equipment (e.g. sound equipment, easels, display boards, brochures and other printed material) to various locations across the city, as required.
  • Ability to work evenings and weekends, as required.

Expertise in communications, social marketing, and/or human-centred design approaches and research methodologies, an asset.

Expertise in trauma-informed approaches to public consultation and engagement, an asset.

Information Session Details

Date & Time: Tuesday, January 10, 2023, at 1:00 PM-2:00 PM (Eastern Standard Time)

Join from the meeting link:

https://toronto.webex.com/toronto/j.php?MTID=mc3a516ac6f8a62e2f1bc38dafc1dce2b

Join by meeting number:

Meeting number (access code): 2460 524 2955

Meeting password: GzRpseqR378

Tap to join from a mobile device (attendees only): 

Canada Toll: +1-416-915-6530

Canada Toll (Ottawa): +1-613-714-9906

Access code: 24605242955

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit jobs.toronto.ca or follow us on Twitter at Twitter.com/CityTOjobs, on LinkedIn at Linkedin.com/company/city-of-toronto or on Facebook at Facebook.com/CityTOjobs.

How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at https://jobs.toronto.ca/jobsatcity/. To apply online, submit your resume, quoting Job ID 34313, by Tuesday, January 17, 2023.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equityhttps://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US >.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Processhttps://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US >.

 

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Job Categories: Marketing. Job Types: Full-Time.

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