30 Aug 2024
software technical support analyst (22221)
- 2425231 Alberta Ltd. O/A Cloud hut Technologies
- Edmonton, Alberta, Canada
- Job ID : 169465
- Category : Other
- Job Type : Full-Time
- Salary : $30.00 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 30 Aug 2024
- Expiry Date : 30 Aug 2025
Description
Software technical support analyst
Cloud hut Technologies
Job details
Location 1206 16 A Street NW Edmonton, AB T6T 2S5
Workplace information On site
Salary 30.00 hourly / 35 hours per Week
Terms of employment Permanent employment Full time
Day, Evening
Start date Starts as soon as possible
vacancies 2 vacancies
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
- Sitting
Personal suitability
- Accurate
- Client focus
- Initiative
- Organized
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How to Apply
How to apply
By email
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