Technical Support Analyst
- BLISS IT SOLUTIONS
- Calgary, Alberta, Canada
- Job ID : 161575
- Category : IT – Support
- Job Type : Full-Time
- Salary : $30.00 Hourly
- Anticipated Start Date : 2024-07-09
- Posting Date : 09 Jul 2024
- Expiry Date : 09 Jul 2025
Description
Technical support analyst
Employer details – BLISS IT SOLUTIONS
Job details
Location – Calgary, AB, T2P 3E7
Salary30.00 hourly / 35.00 to 40.00 hours per Week
Terms of employment – Permanent employment, Full time
Day, Evening, Morning, Night, Weekend
Start date – Starts as soon as possible
Vacancies – 1 Vacancy
Overview
Languages – English
Education – Bachelor's degree
Experience – 1 year to less than 2 years
Responsibilities
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Experience and specialization
Computer and technology knowledge
MS Office
MS Windows
MS Excel
MS Word
Additional information
Work conditions and physical capabilities
Fast-paced environment
Repetitive tasks
Attention to detail
How to apply
By email – blissitek@gmail.com
How to Apply
How to apply
By email - blissitek@gmail.com
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