Technology Support Technician- Help Desk
- Citi College of Canadian Careers, Toronto Ontario
- Toronto, Ontario, Canada
- Job ID : 11387
- Category : Education
- Job Type : Full-Time
- Salary : $32 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 13 Aug 2020
- Expiry Date : 13 Aug 2021
NOTE: This job listing has expired and may no longer be relevant!
Description
Citi College of Canadian Careers, Toronto Ontario is hiring for permanent fulltime position of
Technology Support Technician- Help Desk
Help desk is a key member of the Services & Application Support Team to provide 1st level technical support to Email, Telephony, Web Content Management System (WCMS), Identity Management (IDM) and Learning Management System (LMS). The Technology Support Specialist – Help Desk ensures that the faculty, staff, and students who use these services and applications have any technical questions resolved in a timely fashion.
Job responsibilities:
- To Provide technical support to college employees and students experiencing difficulties regarding computer and software issues.
- Troubleshooting and implementing solutions advising and training users for Network and Internet support.
- Consulting technical manuals, related documents and prepare concise procedural documentation
- Managing smooth functionality of support applications including computer accounts, corporate data, email, LMS, IDM and WCMS
- To interact with people in a professional, respectful, and diplomatic manner
- Assess and scope areas for improvement and to offer creative solutions
Salary: $32.00 per hour
Working hours: 40 hours a week/ 5 days a week
Experience: Minimum 1 year of Technical support experience
Education: Completed college diploma or degree in Communication Engineering
How to Apply
E-mail resume to citicollegecc@gmail.com
Work location 1448 Lawrence Ave E Suite 305, North York, ON M4A
No views yet