9 Jan 2021
Tour Guide Supervisor
- Vancouver Water Adventures
- Vancouver, British Columbia, Canada
- Job ID : 17219
- Category : Hospitality & Tourism
- Job Type : Full-Time
- Salary : $21.25 Hourly
- Anticipated Start Date : 2021-04-17
- Posting Date : 09 Jan 2021
- Expiry Date : 09 Feb 2021
Description
Supervisory Responsibilities Include but not limited to:
- Supervise the development and compliance of all policies and procedures as needed.
- Develop and implement training schedule, equipment repair and store strategies to ensure the shop operates efficiently
- Ensure customer issues are managed appropriately.
- Supervise shop staff, including hiring, scheduling, training, and performance reviews.
- Monitor and maintain quality control systems, including equipment maintenance productivity and staff efficiency
- Participate in events coordination
- Interviewing and hiring staff
- Developing, maintaining and creating new tours
- Developing training plans in the offseason to provide adequate training for staff in the Spring.
Tour Guide Responsibilities:
- Leading clients on Water Sports Tour Excursions
- Teaching clients from beginner to advanced levels on certain water sports
- Fitting clients with safety equipment
- Monitoring all safety regulations and practices
- Narrating during the tour of all historical, interesting and relevant facts
Terms of Employment: Full-Time
Language of Work: English
Wage: $21.25 per hour
Benefits: basic medical benefits
Location of Work: Vancouver, British Columbia
Contact Information: Email info@vancouverwateradventures.com
Skills Requirements:
Certifications:
- Paddle Canada Stand up Paddle Instructors certification
- Paddle Canada level 1 skill Sea Kayak certification or equivalent
- 80 hr first aid (OFA level 3 or wilderness first responder)
Required Work Experience:
- 4-5 years of tour guiding experience or equivalent relevant experience
- 2 seasons of experience managing people
Other:
All applicants must possess the following Character Qualities:
- Enjoy working as a team yet more than capable to handle tasks alone
- Outgoing, highly motivated, punctual, friendly, approachable and HARDWORKING
- Passionate about showcasing Vancouver's beauties and landscape to tourists/locals alike
- Maintain an understanding of safety regulation importance
- Self-motivated, competent, confident and empathetic
- Ability to work collaboratively and communicate with other employees, customers, and the general public
Required Qualifications:
- Strong organizational skills and ability to delegate and prioritize while managing multiple projects simultaneously
- Commitment to open and direct communication
- Demonstrated understanding of financial responsibility
How to Apply
Please apply by email with resume and cover letter to
info@vancouverwateradventures.com
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