9 Jan 2021

Tour Guide Supervisor

  • Vancouver Water Adventures
  • Vancouver, British Columbia, Canada
  • Job ID : 17219
  • Category : Hospitality & Tourism
  • Job Type : Full-Time
  • Salary : $21.25 Hourly
  • Anticipated Start Date : 2021-04-17
  • Posting Date : 09 Jan 2021
  • Expiry Date : 09 Feb 2021

Description

Supervisory Responsibilities Include but not limited to:

  • Supervise the development and compliance of all policies and procedures as needed.
  • Develop and implement training schedule, equipment repair and store strategies to ensure the shop operates efficiently
  • Ensure customer issues are managed appropriately.
  • Supervise shop staff, including hiring, scheduling, training, and performance reviews.
  • Monitor and maintain quality control systems, including equipment maintenance productivity and staff efficiency
  • Participate in events coordination
  • Interviewing and hiring staff
  • Developing, maintaining and creating new tours
  • Developing training plans in the offseason to provide adequate training for staff in the Spring.

 

Tour Guide Responsibilities:

  • Leading clients on Water Sports Tour Excursions
  • Teaching clients from beginner to advanced levels on certain water sports
  • Fitting clients with safety equipment
  • Monitoring all safety regulations and practices
  • Narrating during the tour of all historical, interesting and relevant facts

Terms of Employment: Full-Time

Language of Work: English

Wage: $21.25 per hour

Benefits: basic medical benefits

Location of Work: Vancouver, British Columbia

Contact Information: Email info@vancouverwateradventures.com

Skills Requirements:

Certifications:

  • Paddle Canada Stand up Paddle Instructors certification
  • Paddle Canada level 1 skill Sea Kayak certification or equivalent
  • 80 hr first aid (OFA level 3 or wilderness first responder)

 

Required Work Experience:

  • 4-5 years of tour guiding experience or equivalent relevant experience
  • 2 seasons of experience managing people

Other:

All applicants must possess the following Character Qualities:
 

  • Enjoy working as a team yet more than capable to handle tasks alone
  • Outgoing, highly motivated, punctual, friendly, approachable and HARDWORKING
  • Passionate about showcasing Vancouver's beauties and landscape to tourists/locals alike 
  • Maintain an understanding of safety regulation importance
  • Self-motivated, competent, confident and empathetic
  • Ability to work collaboratively and communicate with other employees, customers, and the general public

Required Qualifications:

 

  • Strong organizational skills and ability to delegate and prioritize while managing multiple projects simultaneously
  • Commitment to open and direct communication
  • Demonstrated understanding of financial responsibility

How to Apply

Please apply by email with resume and cover letter to

 

info@vancouverwateradventures.com

Job Categories: Hospitality & Tourism. Job Types: Full-Time. Job expires in 21 days.

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