9 Dec2022

USER SUPPORT TECHNICIAN

  • ETERNAL TECH SYSTEMS CORP
  • Calgary, Alberta, Canada
  • Job ID : 75785
  • Category : Other
  • Job Type : Full-Time
  • Salary : $28.85 Hourly
  • Anticipated Start Date : 2022-12-12
  • Posting Date : 09 Dec 2022
  • Expiry Date : 09 Dec 2023

Description

Job Title: User support technician 

Job details

  •  Location: 500 4 AVE SW suite 2500 Calgary, ABT2P 2V6
  •  Salary: $28.85 / hour
  •  Vacancies:1 vacancy
  •  Terms of employment: Permanent employment, Full time35 hours / week
  •  Start date: As soon as possible
  •  Employer name: ETERNAL TECH SYSTEMS CORP

Job requirements

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience

Experience

1 to less than 7 months

Personal suitability

Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Initiative, Judgement, Organized, Team player

Tasks

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work conditions and physical capabilities

Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail

Benefits:

Health benefits

Dental plan, Health care plan, Vision care benefits

 

How to Apply

  • By email

eternaltech97@gmail.com

Job Categories: Other. Job Types: Full-Time. Job expires in 186 days.

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