USER SUPPORT TECHNICIAN
- BYTEMINDS IT SERVICES INC.
- Mississauga, Ontario, Canada
- Job ID : 163744
- Category : Information Technology
- Job Type : Full-Time
- Salary : $30.00 Hourly
- Anticipated Start Date : 2024-07-29
- Posting Date : 23 Jul 2024
- Expiry Date : 23 Jul 2025
Description
Overview
Languages
English
Education
College/CEGEP
Experience
7 months to less than 1 year
Responsibilities
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service
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