
2 Aug 2024
User support technician
- 2704989 ONTARIO INC
- Brampton, Ontario, Canada
- Job ID : 165548
- Category : IT – Support
- Job Type : Full-Time
- Salary : $29.00 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 02 Aug 2024
- Expiry Date : 02 Aug 2025
Description
Job details
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
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