16 Sep 2024
User Support Technician
- Ed Tech Network Solutions Ltd.
- Surrey, British Columbia, Canada
- Job ID : 171798
- Category : IT – Support
- Job Type : Full-Time
- Salary : $33.00 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 16 Sep 2024
- Expiry Date : 16 Sep 2025
Description
Ed Tech Network Solutions Ltd. is currently looking for full-time, permanent User Support Technician to join their team as soon as possible.
Language: English
Job Type: Full-time, Permanent
Vacancy: 2
Salary: $33.00/hour
Job Location: 202-8556 120 Street, Surrey, BC V3W 3N5
Job duties:
- Communicate with computer users who are having problems, both virtually and in person, to determine and document the issues they are experiencing.
- To investigate and execute solutions, consult user guides, technical manuals, and other documentation.
- Gather, organize, and keep a log of problems and solutions for other technical support analysts to use.
- Assist users with guidance and training in response to problems that have been detected.
- Participate in the redesign of software and apps.
- Supervise other technical support workers in the group.
Requirements:
- Completion of secondary school is required.
- Completion of program related to the computer field will be considered as an asset.
- Minimum 1 year of experience is required.
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How to Apply
By email: hr@ednetwork.ca
Visible minorities, Indigenous people and Newcomers to Canada and people with above mentioned skills are welcome to apply.
**Beware of Scams and our company do not charge anything for recruitment. Contact us directly for any questions**
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