14 Jun2022

User Support Technician

  • ED Tech Solutions Inc.
  • Edmonton, Alberta, Canada
  • Job ID : 57285
  • Category : IT – Support
  • Job Type : Full-Time
  • Salary : $42.00 Hourly
  • Anticipated Start Date : As soon as possible
  • Posting Date : 14 Jun 2022
  • Expiry Date : 14 Jun 2023


ED Tech Solutions Inc. is currently looking for full-time, permanent User Support Technician to join their team as soon as possible.


Language:                   English

Job Type:                    Full-time, Permanent

Vacancy:                     1

Salary:                        $42.00/hr

Job Location:             9908 65 Ave, NW, Edmonton, AB, T6E 0K9


Job duties

  • Communicate with computer users who are having problems, both virtually and in person, to determine and document the issues they are experiencing.
  • To investigate and execute solutions, consult user guides, technical manuals, and other documentation.
  • Gather, organize, and keep a log of problems and solutions for other technical support analysts to use.
  • Assist users with guidance and training in response to problems that have been detected.
  • Participate in the redesign of software and apps.
  • May supervise other technical support workers in the group.


  • Completion of secondary school is required.
  • Completion of program related to the computer field will be considered as an asset.
  • Minimum 1 year of experience is required.


How to Apply

By email: hr@edts.ca


Visible minorities, Indigenous people and Newcomers to Canada and people with above mentioned skills are welcome to apply.


**Beware of Scams and our company do not charge anything for recruitment.

Contact us directly for any questions**


Job Categories: IT – Support. Job Types: Full-Time. Job expires in 187 days.

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