28 Jan 2021

User support technician

  • W3 Creatives
  • Mississauga, Ontario, Canada
  • Job ID : 17982
  • Category : Information Technology
  • Job Type : Full-Time
  • Salary : $32 Hourly
  • Anticipated Start Date : 2021-04-01
  • Posting Date : 28 Jan 2021
  • Expiry Date : 27 Feb 2021

Description

Job requirements

Languages

English

Education

College/CEGEP

Experience

1 year to less than 2 years

Work Conditions and Physical Capabilities

Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, Sound discrimination

Personal Suitability

Team player, Accurate, Excellent written communication, Initiative, Judgement, Excellent oral communication, Client focus, Organized, Effective interpersonal skills

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Provide business systems, network and Internet support to users in response to identified difficulties

Work Setting

Computer hardware or software retailer/wholesaler, Consulting firm

 

How to Apply

By email

w3creativesjobs@gmail.com

Job Categories: Information Technology. Job Types: Full-Time. Job expires in 2 days.

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