Administrative Assistant

NOTE: This job listing has expired and may no longer be relevant!

Description

DUTIES AND RESPONSIBILITIES:

● Type and proofread correspondence, forms and other documents.
● Manage Doctor’s waitlist and schedule and coordinate with the receptionist for appointment bookings.
● Determine and establish office procedures and routines.
● Educate customers on products and services provided by the clinic
● Perform other duties as requested by management. Supervise Receptionist and other junior staff.
● Sort and distribute incoming electronic faxes.
● Prioritize urgent referrals as required.
● Answer telephone and relay telephone calls and messages.
● Compile data, statistics and other information.
● Order office supplies and maintains inventory.
● Record and prepare minutes of meetings, seminars and conferences.
● Set up and maintain manual and computerized information filing systems
● Greet clients upon arrival and provide the Rejuvenation experience through excellent customer service
● Go above and beyond to meet client expectations
● Support doctors and other health care professionals by performing necessary administrative tasks and minor medical duties.
● Perform appointment bookings, reminders, and follow-up calls.
● Answer online customer inquiries through in house software
● Manage client referrals and patient information database.
● Accept client payments in a professional and confidential manner
● Ensure reception area is tidy and presentable, stocked with all necessary stationery and material
● Participate in monthly product training and customer service training as needed
Work Conditions and Physical Capabilities
● Be able to work in a fast-paced environment; Work under pressure; Repetitive tasks; Physically demanding; Attention to detail; Standing for extended periods; Tight deadlines
● Should be Capable to Lift and moving 20 lb containers.

SKILLS AND QUALIFICATIONS:
● High School Diploma, College Diploma, Certificate, or Bachelor’s Degree.
● Minimum 1 year of previous experience preferred.
● Good interpersonal and verbal skills to maintain effective rapport with patients, dentists, other staff members and the community; a team player.
● Customer service or patient relations experience; conflict resolution experience.
● Able to adapt to and drive office policy improvements (office is constantly striving for improved customer care/service).
● Prior Experience and/Or Training in Maxident Dental Practice Management Software.
● Detail-oriented, organized, quick response/accurate data entry to present treatment plans to patients in a short time frame.
● Must be a leader in attitude, spirit, and work ethic and have the ability to put the success of the clinic and clinic team members as top priority.
● Must work with the highest level of integrity in words and actions.
● Excellent computer and typing skills.
● Some accounting experience a plus.
● Ability to multi-task efficiently, organized, and detail-oriented.
● Ability to understand and implement systems and manage responsibilities with a keen sense to detail.
● Patient services orientation with a desire to create a comfortable and caring environment.
● Proficiency in Microsoft Office.
● Advanced knowledge of billing and treatment case presentations as an asset.
● Knowledge of insurance plans, protocol and dental terminology.

Job Type: Full-time – Min 32 hours Max 40 Hours Per Week

Wages: $22.00 to $23.00 Per Hour

Vacancy: 1

Start Date: As soon as Possible

Location: The Pas, MB

Language: English

Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

How to Apply

By email
dentris2012@yahoo.ca

By mail
438 Fischer Ave
The Pas, MB
R9A 1M8

Job Categories: Health Care. Job Types: Full-Time.

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