Automobile Servicing Manager

Description

!!! Now Hiring!!!

Automobile Servicing Manager

We are looking for a well-experienced Automobile Servicing Manager for Richmond Hill Toyota, located at 11240 Yonge Street, Richmond Hill, ON L4S 1K9, Canada. You may be required to work at other locations in the region.

 No. of Position: 01

TASKS AND RESPONSIBILITIES:

• Oversee and manage the daily operations of the service department, ensuring timely and efficient workflow.
• Manage and motivate staff, assign tasks, and monitor performance to meet service goals.
• Monitor customer satisfaction, resolve complaints tactfully, and ensure a positive service experience.
• Analyze market trends, customer demand, and competitor activities to drive service sales and profitability.
• Ensure accurate pricing, repair approvals, and proper documentation for all service transactions.
• Manage daily shop workflow and route sheet.
• Inspect every completed vehicle for customer delivery readiness.
• Review and action “Monthly Parts & Service Quality Control Summary” for repeat problems or other patterns
• Manage warranty policies, procedures and receivables
• Address and notify management of any situation compromising the safety, welfare, or integrity of the dealership
• Ensure that all the necessary service operation equipment is available, properly maintained and in safe working condition.
• Perform any other duties as assigned.

Prerequisites:

Education:                               Secondary (High) School completion

Experience & Skills:                 1 year to less than 2 years

Language:                               English

Hourly Rate:                             $ 43.27 to $ 50.00 per Hour for 30 to 40 Hours per week

Starting Date:                           As soon as possible

Terms of Employment:             Fulltime and permanent

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Long Term Benefits

• Other Benefits

Qualifications:

• Exceptional and Proven Customer Service and Communication Skills
• Strong Advisor and Sales Skills
• Strong Coaching, Training and Development Background
• Strong organizational skills with the ability to work in a fast-paced environment
• Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods

How to Apply

Please send your resume at above location or email at pagdirectrecruitment@outlook.com

Job Types: Full-Time. Job expires in 14 days.

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