Best Western Prince George Downtown is seeking a F/T Guest Services Manager.

Description

Position Info:

• Position: Guest Services Manager
• Terms of employment: Full-time, Permanent
• Wage: $34.00~$37.00/hour (depending on experience)
• Working Hours: 30-40 hours/week
• Number of Positions:  1
• Work Location: 1458 7 Avenue, Prince George, BC V2L 3P2

Benefits:

• 4% vacation pay

Job Duties:

• Establish and evaluate operational policies and procedures that ensure high-quality services
• Administer the department’s budget, tracking service-related revenues and expenditures
• Support the development of guest service promotions and strategies to enhance the overall hotel experience
• Oversee procurement negotiations for supplies necessary to deliver guest services
• Recruit, train, and organize schedules for guest services staff, including housekeeping and concierge teams
• Work directly with clients to plan use of hotel facilities for receptions, meetings, and special functions
• Handle guest complaints and service concerns, ensuring prompt and satisfactory resolution

Job Requirements:

• Experience: 2-3 years of related experience in in the accommodation industry is required
• Education: Completion of secondary school is required
• Language: English

How to Apply:

• Company information: AGS7 Hotel Ltd dba Best Western Prince George Downtown
• Email address: hr.bestwesternpg@outlook.com
• Please only apply via Email indicated above

Job Categories: Hospitality & Tourism. Job Types: Full-Time. Job expires in 365 days.

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