29 Aug 2023
Clerk, hotel front desk
- 1727540 alberta ltd
- Lethbridge, Alberta, Canada
- Job ID : 112200
- Category : Hospitality & Tourism
- Job Type : Full-Time
- Salary : $17.65 Hourly
- Anticipated Start Date : 2023-08-29
- Posting Date : 29 Aug 2023
- Expiry Date : 28 Aug 2024
Description
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service
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