Customer Service Clerks Supervisor

Description

Kim’s Mart, located in Moncton, NB, Canada. We are committed to delivering exceptional food and service, and we are currently seeking a Customer Service Clerks Supervisor to join our talented team.

Position: Customer Service Clerks Supervisor

Employer: 698075 NB Ltd. (o/a Kim’s Mart)

Location: 797 Mountain Road, Moncton, NB E1C 2R5 Canada

Vacancy: 1

Job Responsibilities:

• Supervise, coordinate, assign, and review the work of customer service clerks engaged in providing assistance to customers, handling transactions, and responding to inquiries
• Establish work schedules and procedures to ensure efficient store operations
• Resolve customer complaints and work-related issues in a professional and timely manner
• Train and mentor new employees on job duties and company policies
• Monitor and maintain the smooth operation of point-of-sale (POS) systems and arrange repairs when needed
• Prepare and submit daily, weekly, and monthly progress reports to management
• Ensure store policies and service standards are followed by the customer service team
• May occasionally assist with clerical or customer service tasks as needed

Requirements:

– Completion of a college or industry-related course in customer service or business administration is preferred

– Previous experience in a customer service or supervisory role is required

Working Conditions:

• Wage: $30.00 per hour (negotiable), plus 4% vacation pay
• Working hours:  30-40 hours per week (Full-time position)

How to Apply

How to Apply:

If you are ready to join our team, we invite you to apply by sending your resume and cover letter to kimsmartnb@gmail.com. Please note that only selected applicants will be contacted for an interview. We kindly request no phone calls.

Job Categories: Customer Service. Job Types: Full-Time. Job expires in 296 days.

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