Food service supervisor

Work setting

• Cafeteria
• Food service establishment
• Coffee shop
• On-site customer service

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate and order ingredients and supplies
• Hire food service staff
• Ensure food service and quality control
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Working groups
• Staff in various areas of responsibility

Additional information

Security and safety

• Criminal record check
• Basic security clearance

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods

Personal suitability

• Client focus
• Flexibility