Food Service Supervisor

Description

We are looking for a well experienced Food Service Supervisor to work in various shifts for Tim Hortons located at 77 King St. West, suite 0052C, Toronto, ON M5K 2A1, Canada.

 

No of Position: 03

 

 

Tasks and Responsibilities:

 

·         People management leads by example and demonstrates the importance of treating every team member and Guest with respect

·         Assists the Restaurant Manager in recruitment and retention strategies

·         Reacts immediately to issues requiring attention during the shift

·         Provides ongoing, specific direction to team members

·         Encourages an exciting and fun work environment while motivating team members to meet goals

·         Trains, orientates and monitors new team members, using PTS and feedback binder

·         Reports to Restaurant Owner, GM, Manager and /or Assistant Manager on team member performance (positive or negative)

·         Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

·         Hospitality management: leads by example to demonstrate that the Guest is top priority and reinforces positive hospitality behaviours with team members

·         Responds to Guest in a friendly manner while maintaining an appropriate sense of urgency

·         Responds to Guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations

·         Assists in the running of company-wide incentive programs

·         Operations management displays knowledge of and works in compliance with applicable legislation complies with and enforces all Tim Hortons operating standards

·         Ensures that all product and packaging is properly merchandised and stocked

·         Responsible for shift cash procedures

·         Maintains operational efficiency through use of positioning charts

·         Supervises team members to ensure primary and secondary duties are completed

·         Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)

·         Keeps current on all new information on Portal or available through Town hall meetings

·         Assists the Restaurant Manager in driving sales and transactions during their shift

·         Monitors for, responds to and reports to restaurant management about unsafe acts and conditions

·         Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)

·         Escalates to management any issues and or problems.

 

Prerequisites:

 

Education:                                Some high school or equivalent experience.

Experience & Skills:                 1 year to less than 2 years

Language:                                English

 

Physical:

 

• Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
• Position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

 

Hourly Rate: $ 17.00 to $ 19.00 per Hour for 30 to 40 Hours per week

 

Starting Date: As soon as possible

 

Terms of Employment: Fulltime and permanent

 

Benefits: 4 % Vacation Pay,

 

 

How to Apply

Please send your resume at above mentioned location or Email at resumes.cfsi@gmail.com

 

Job Categories: Food Services. Job Types: Full-Time. Job expires in 283 days.

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