Food Service Supervisor
- Tim Hortons
- Toronto, Ontario, Canada
- Job ID : 145931
- Category : Food Services
- Job Type : Full-Time
- Salary : $17.00-19.00 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 20 Mar 2024
- Expiry Date : 20 Mar 2025
Description
We are looking for a well experienced Food service supervisor to work in various shifts for Tim Hortons located at 900 St Clair Ave W York, ON M6C 1C5 Canada.
No. of Position :02
Tasks and Responsibilities:
- People management leads by example and demonstrates the importance of treating every team member and guest with respect.
- Assists the restaurant manager in recruitment and retention strategies.
- Reacts immediately to issues requiring attention during the shift.
- Provides ongoing, specific direction to team members.
- Encourages an exciting and fun work environment while motivating team members to meet goals.
- Trains, orients, and monitors new team members using PTS and a feedback binder.
- Reports to the restaurant owner, general manager, manager, and/or assistant manager on team member performance (positive or negative)
- Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership.
- Hospitality management: leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviours with team members.
- Responds to the guest in a friendly manner while maintaining an appropriate sense of urgency.
- Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive ones.
- assists in the running of company-wide incentive programs
- Operations management displays knowledge of and works in compliance with applicable legislation and complies with and enforces all Tim Hortons operating standards.
- Ensures that all product and packaging is properly merchandised and stocked.
- responsible for shift cash procedures
- Maintains operational efficiency through the use of positioning charts.
- Supervises team members to ensure primary and secondary duties are completed.
- Ensures all restaurant policies are followed during the shift (e.g., cash policies, meal and break policies, food safety policies).
- Keeps current on all new information on the portal or available through town hall meetings.
- Assists the Restaurant Manager in driving sales and transactions during their shift.
- Monitors for, responds to, and reports to restaurant management about unsafe acts and conditions.
- Completes all required shift documentation (e.g., records waste, mgr. walk-through, pre-rush checklists, etc.).
- Escalates to management any issues or problems.
Prerequisites:
Education: High school graduation certificate or equivalent experience.
Experience & Skills: 1 year to less than 2 year.
Language: English
Physical:
- Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
- Position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Hourly Rate: $ 17.00 to $ 19.00 per Hour for 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Benefits: 4 % Vacation pay
How to Apply
Please send your resume at above mentioned location or Email at timhortonsjob1030@gmail.com
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