Hotel Front Desk Clerk
- Banff International Hostel
- Banff, Alberta, Canada
- Job ID : 120984
- Category : Hotel
- Job Type : Full-Time
- Salary : $$15.25 Hourly
- Anticipated Start Date : 2023-10-25
- Posting Date : 24 Oct 2023
- Expiry Date : 23 Oct 2024
Description
Location: Banff, AB, T1L 1A6
Salary: 15.25 hourly / 30 to 40 hours per Week
Terms of employment: Permanent employment, Full time
Start date: Starts as soon as possible
Vacancies: 2 vacancies
Languages: English
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work conditions and physical capabilities
– Attention to detail
– Standing for extended periods
Personal suitability
– Client focus
– Efficient interpersonal skills
– Excellent oral communication
– Organized
Job Requirements:
– Register arriving guests and assign rooms
– Take, cancel and change room reservations
– Provide information on hotel facilities and services
– Provide general information about points of interest in the area
– Investigate and resolve complaints and claims
– Process guests' departures, calculate charges and receive payments
– Balance cash and complete balance sheets, cash reports and related forms
– Maintain an inventory of vacancies, reservations and room assignments
– Follow emergency and safety procedures
– Clerical duties (i.e. faxing, filing, photocopying)
– Answer telephone and relay telephone calls and messages
– Handle wake-up calls
– Provide customer service
How to Apply
By email: info@banffinternationalhostel.com
By mail: 449 Banff Ave, Banff, AB, T1L 1A6
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