Hotel front desk clerk
- Riverland Motel Ltd
- Kamloops, British Columbia, Canada
- Job ID : 51155
- Category : Hotel
- Job Type : Full-Time
- Salary : $18 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 19 Apr 2022
- Expiry Date : 19 Apr 2023
NOTE: This job listing has expired and may no longer be relevant!
Description
Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
How to Apply
Job requirements
Languages
English
Education
Secondary (high) school graduation certificate
Experience
No experience
Work Conditions and Physical Capabilities
Standing for extended periods
Specific Skills
Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Process guests' departures, calculate charges and receive payments, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Assist clients/guests with special needs, Provide customer service, Answer telephone and relay telephone calls and messages, Handle wake-up calls
Work Setting
Hotel, motel, resort
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