15 May 2023

Hotel front office manager

  • Hampton Inn & Suites by Hilton Edmonton NW/St. Albert
  • Edmonton, Alberta, Canada
  • Job ID : 95500
  • Category : Customer Service
  • Job Type : Full-Time
  • Salary : $50,000 Annually
  • Anticipated Start Date : As soon as possible
  • Posting Date : 15 May 2023
  • Expiry Date : 14 May 2024

NOTE: This job listing has expired and may no longer be relevant!

Description

Job Position: Hotel front office manager 

Employer details: Hampton Inn & Suites by Hilton Edmonton NW/St. Albert

 

Job details:

 

·         Location: Edmonton, ABT6V 0M8

·         : $ 50,000 annually 40 hours per Week

·         : Permanent employment, Full time

·        

·         : Starts as soon as possible

·        

·         1 vacancy

Overview

Languages: English

Education

·         Secondary (high) school graduation certificate

·         or equivalent experience

Experience: Experience an asset

Work site environment

·         Non-smoking

·         Air conditioned

Work setting

·         Hotel, motel, resort

Budgetary responsibility

·         $1,500,001 – $4,000,000

Responsibilities

Tasks

·         Develop and implement policies and procedures for daily operations

·         Recruit and hire staff

·         Supervise staff

·         Conduct performance reviews

·         Conduct training sessions

·         Negotiate with clients for the use of facilities

·         Perform front desk duties

·         Arrange for and oversee maintenance activities

·         Enforce policies and procedures

·         Address customers' complaints or concerns

·         Assist clients/guests with special needs

·         Establish work schedules

Supervision: More than 20 people

Experience and specialization

Computer and technology knowledge

·         MS Word

·         MS Excel

·         MS Office

·         MS Outlook

Additional information

Security and safety

·         Bondable

·         Basic security clearance

·         Criminal record check

Transportation/travel information

·         Valid driver's licence

·         Own vehicle

Work conditions and physical capabilities

·         Fast-paced environment

·         Work under pressure

·         Tight deadlines

·         Attention to detail

·         Combination of sitting, standing, walking

·         Standing for extended periods

·         Large workload

Personal suitability

·         Client focus

·         Efficient interpersonal skills

·         Excellent oral communication

·         Excellent written communication

·         Flexibility

·         Initiative

·         Team player

Benefits

Health benefits

·         Dental plan

·         Health care plan

·         Paramedical services coverage

·         Vision care benefits

Financial benefits

·         Bonus

·         Group insurance benefits

Other benefits

·         Free parking available

·         On-site amenities

·         Other benefits

·         Parking available

·        

Who can apply to this job?

Only apply to this job if:

·         You are a Canadian citizen, a permanent or a temporary resident of Canada.

·         You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

 

 

 

Total Views: 10 ,

How to Apply

By email: frank.delaney@hilton.com

Include this reference number in your application: 123

How-to-apply instructions

Here is what you must include in your application:

  • Job reference number
  • Cover letter

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

Job Categories: Customer Service. Job Types: Full-Time.

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