24 Jan 2024
Front desk hotel clerk
- Skky Hotel Inc.
- Whitehorse, Yukon, Canada
- Job ID : 135689
- Category : Hotel
- Job Type : Full-Time
- Salary : $18.47 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 24 Jan 2024
- Expiry Date : 23 Jan 2025
Description
Languages: English
Vacancies: 2
Education: Secondary (high) school graduation certificate
Experience:Experience an asset
Employment Term: Full time(40 Hours Per week), Permanent
Employment Location: 91622 Alaska Highway, Whitehorse, YT Y1A 3E4
Employment conditions: Day, Early Morning, Evening, Morning,Night,Shift, Weekend
Work setting: Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Central reservation system (CRS)
- Internet
Additional information
Security and safety
- Bondable
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
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How to Apply
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
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