Medical office assistant (14101)

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide services
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• MS Office
• Electronic mail

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Life insurance

Employment groups Help – Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Indigenous people
• Newcomers to Canada
• Youth