Night clerk supervisor- hotel

Description

JW Marriott The Rosseau Muskoka Resort & Spa is a luxury getaway nestled on Lake Rosseau in Ontario's Muskoka region. With upscale accommodations, a full-service spa, multiple dining options, and a range of recreational activities, it offers guests a luxurious retreat amidst stunning natural surroundings.

​​JW Marriott The Rosseau Muskoka is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources department will work with applicants requesting accommodations at any stage of the hiring process.

 

JW Marriott The Rosseau Muskoka is committed to building a more diverse workplace and encourages all qualified applicants to apply.

 

We are looking for night clerk supervisors (hotel) at 1050 Paignton House Road, Minett, ON P0B 1G0, Canada.

No. of positions – 4

JOB DUTIES:

• Manage front desk activities, ensure guest check-ins and check-outs are handled efficiently, and address any guest inquiries or issues that arise during the night.

• Manage the night staff, including front desk clerks, security personnel, and any other employees working during the night shift. This involves delegating tasks, providing training and guidance, and ensuring staff adhere to hotel policies and procedures.

• Maintain the security and safety of the hotel during the night. May be responsible for monitoring surveillance cameras, conducting security rounds, ensuring that emergency procedures are followed, and addressing any security concerns or incidents that occur.

• Handle financial transactions during the night shift, such as processing payments, balancing cash drawers, and preparing daily financial reports.

• Attend SuperManagement meetings every two months.

• Check figures, postings, and documents for accuracy and proper coding.

• Follow up with guests regarding satisfaction with guest-related issues.

• Comply with safety regulations and maintain a clean working environment.

• Perform other assigned duties as needed.

 

Prerequisites:

Education: Secondary (high) school graduation certificate or equivalent experience

Experience & Skills: 1 year to less than 2 years

Language: English

 

Hourly Rate: $ 21.15 to $ 30.00 per Hour for 30 to 40 Hours per week

Starting Date: As soon as possible

Terms of Employment: Fulltime and permanent

 

Benefits:

4 % Vacation Pay, Group Insurance Plan – Maximum Benefits Package, Extended Medical, Vision, Life Insurance, Disability, AD&D, Travel Insurance, Additional Family Coverage cost shared between the associate and the hotel, RSP Plan – RBC, Company will match your contributions up to 3% of your gross base earnings 20% Discount in our Food & Beverage outlets, Worldwide Employee Discounts – Booking Stays

 

How to Apply

Please send your resume at above mentioned location or Email at

marriotmuskokarecruitment@outlook.com

Job Categories: Hotel. Job Types: Full-Time. Job expires in 350 days.

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