Reservation Supervisor
- 124 ON QUEEN HOTEL AND SPA
- Niagara-on-the-Lake, Ontario, Canada
- Job ID : 177046
- Category : Hotel
- Job Type : Full-Time
- Salary : $25-35 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 31 Oct 2024
- Expiry Date : 31 Oct 2025
Description
!!! Now Hiring!!!
(Reservation Supervisor)
We are seeking well-experienced reservation supervisor for 124 ON QUEEN HOTEL AND SPA located at 124 Queen St Niagara-on-the-Lake, ON L0S 1J0 Canada.
No. of positions – 05
JOB DUTIES:
Managing the daily operations of the front desk and supervise staff with their job functions to ensure optimum service to guests.
Preparing and adjusting weekly work schedules/reports to the general manager and assigning work duties to staff.
Maintains a favourable working relationship with all company employees to foster and promote a cooperative and harmonious working climate.
Overseeing that guests are welcomed and registered into the resort and assigned an appropriate room or suite swiftly.
Meets and exceeds guest expectations by ensuring team provides positive and courteous service and teamwork.
Ensuring that current information on rates, packages and promotions is available at the front desk and that all the staff are knowledgeable on such.
Managing and maintaining front desk computer system, equipment and supplies, ensuring all is ready for service, resolving problems and calling headquarters for support if required.
Minimizes safety hazards by following all safety rules and procedures.
Monitoring and ensuring that all cashiering procedures comply with accounting policies and standards.
Responsible for knowing emergency procedures and following all standard operating procedures.
May perform other duties and responsibilities as assigned.
Prerequisites:
Education: High school or equivalent
Experience & Skills: 1 year to less than 2 years of experience
Language: English
Hourly Rate: $25 to $35.00 per Hour for 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Benefits: 4 % Vacation Pay
How to Apply
Please send your resume at the above location or Email at 124qhotelandspa.recruitment@gmail.com
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