Shop manager

Responsibilities

Tasks

• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve problems that arise, such as customer complaints and supply shortages
• Plan, organize, direct, control and evaluate daily operations
• Recruit, hire and supervise staff and/or volunteers

Supervision

• 3-4 people