15 Oct 2025
TECHNICAL SUPPORT ANALYST
- 10954195 CANADA CORP. O/A PARAM INDUSTRIES
- Mississauga, Ontario, Canada
- Job ID : 223278
- Category : IT – Support
- Job Type : Full-Time
- Salary : $36.05 Hourly
- Anticipated Start Date : 2025-12-08
- Posting Date : 15 Oct 2025
- Expiry Date : 15 Oct 2026
Description
Overview
Languages
English
Education
- College/CEGEP
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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