26 Sep 2023
Technical support analyst – systems
- Yukt Marketing INC
- Brampton, Ontario, Canada
- Job ID : 116676
- Category : Tech
- Job Type : Full-Time
- Salary : $29.30 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 26 Sep 2023
- Expiry Date : 25 Sep 2024
Description
Overview
Vacancy = 1
Languages
English
Education
- College/CEGEP
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Additional information
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Ability to multitask
- Time management
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How to Apply
By email
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