20 Jul 2023
Technical support specialist – information technology (IT)
- Executive Flight Centre Group Ltd.
- Calgary, Alberta, Canada
- Job ID : 106238
- Category : IT – Support
- Job Type : Full-Time
- Salary : $60000 Annually
- Anticipated Start Date : 2023-07-20
- Posting Date : 20 Jul 2023
- Expiry Date : 19 Jul 2024
Description
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Supervision
- 3-4 people
Benefits
Health benefits
- Health care plan
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How to Apply
hr@efcaviation.ca
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