23 May 2023

User support technician

  • Grizzly Trucks
  • Edmonton, Alberta, Canada
  • Job ID : 96780
  • Category : IT – Support
  • Job Type : Full-Time
  • Salary : $:30.00 Hourly
  • Anticipated Start Date : As soon as possible
  • Posting Date : 23 May 2023
  • Expiry Date : 22 May 2024

Description

User support technician 

Grizzly Trucks

 

Job details

Location: 3850 98 St NW, Edmonton, ABT6E 5V4

Salary: 30.00 hourly 35.00 hours per Week

Terms of employment

Permanent employment: Full time

Start date: Starts as soon as possible

Vacancies: 1 vacancy

Overview

Languages

English

 

Education

College/CEGEP

Experience

Experience an asset

 

Responsibilities

Tasks

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced

Consult user guides, technical manuals and other documents to research and implement solutions

Provide advice and training to users in response to identified difficulties

Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Provide business systems, network and Internet support to users in response to identified difficulties

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

 

Additional information

Work conditions and physical capabilities

Fast-paced environment

Work under pressure

Repetitive tasks

Attention to detail

 

Personal suitability

Accurate

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Initiative

Organized

 

Employment groups Help –

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people

 

Who can apply to this job?

Only apply to this job if:

 

You are a Canadian citizen, a permanent or a temporary resident of Canada.

You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

 

How to apply

By email

grizzlytrucksedmonton@hotmail.com

 

By mail

3850 98 St NW

Edmonton, AB

T6E 5V4

 

 

 

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Job Categories: IT – Support. Job Types: Full-Time. Job expires in 26 days.

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