
21 Aug 2024
User support technician
- Canadian home theater and automotive
- Anywhere
- Job ID : 109128
- Category : IT – Support
- Job Type : Full-Time
- Salary : $29.00 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 21 Aug 2024
- Expiry Date : 21 Aug 2025
Description
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 to less than 7 months
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
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