12 Feb 2024
User support technician
- A-one Info technologies System inc.
- Vaughan, Ontario, Canada
- Job ID : 139100
- Category : Information Technology
- Job Type : Full-Time
- Salary : $29.00 Hourly
- Anticipated Start Date : 2024-02-12
- Posting Date : 12 Feb 2024
- Expiry Date : 11 Feb 2025
Description
Overview
Languages
English
No. of Positions: 02
Education
- College/CEGEP
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Total Views: 12 ,
How to Apply
By email
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