User support technician (NOC 22221) Employer details: 2299190 Alberta Ltd O/A A & H Marketing Solutions
- 2299190 Alberta Ltd O/A A & H Marketing Solutions
- Calgary, Alberta, Canada
- Job ID : 139439
- Category : IT – Support
- Job Type : Full-Time
- Salary : $29.54 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 13 Feb 2024
- Expiry Date : 12 Feb 2025
Description
User support technician (NOC 22221)
Employer details: 2299190 Alberta Ltd O/A A & H Marketing Solutions
Job details
- Location: Rocky View, AB, T4A 0X8
- Salary: $29.54 hourly / 30 to 40 hours per Week
- Terms of employment: Permanent employment Full time
- Day, Morning, Weekend
- Start date: Starts as soon as possible
- Vacancies: 1 Vacancy
Overview
Languages
English
Education
- Bachelor's degree
Experience
1 to less than 7 months
Work setting
- Relocation costs covered by the employer
- Willing to relocate
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
Experience and specialization
Computer and technology knowledge
- Data analysis software
- MS Office
- Spreadsheet
- Visual Basic
Additional information
Personal suitability
- Team player
- Reliability
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Youth
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
How to Apply
How to apply
By email
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