User support technician (NOC 22221) Employer details: 2299190 Alberta Ltd
- 2299190 Alberta Ltd
- Calgary, Alberta, Canada
- Job ID : 109727
- Category : IT – Support
- Job Type : Full-Time
- Salary : $29.00 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 11 Aug 2023
- Expiry Date : 10 Aug 2024
Description
User support technician (NOC 22221) Employer details: 2299190 Alberta Ltd
Job details
- Location: Calgary, AB, T1Y 5A2
- Salary: $29.00 hourly / 30 to 40 hours per Week
- Terms of employment: Permanent employment Full time
- Day, Morning, Weekend
- Start date: Starts as soon as possible
- Vacancies: 1 Vacancy
Overview
Languages
English
Education
· Bachelor's degree
Experience
1 year to less than 2 years
Work setting
· Relocation costs covered by employer
· Willing to relocate
Responsibilities
Tasks
· Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
· Consult user guides, technical manuals and other documents to research and implement solutions
· Provide advice and training to users in response to identified difficulties
· Collect, organize and maintain a problems and solutions log for use by other technical support analysts
· Participate in the redesign of applications and other software
· Supervise other technical support workers in this group
· Provide business systems, network and Internet support to users in response to identified difficulties
Experience and specialization
Computer and technology knowledge
· Data analysis software
· MS Office
· MS Windows
· Spreadsheet
· Visual Basic
Additional information
Security and safety
· Basic security clearance
· Criminal record check
Personal suitability
· Organized
· Team player
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Youth
Who can apply to this job?
Only apply to this job if:
· You are a Canadian citizen, a permanent or a temporary resident of Canada.
· You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
aahsolutionca@gmail.com
How to Apply
How to apply
By email
aahsolutionca@gmail.com
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