Vice-president head of technology and operations (00012)

Responsibilities

Tasks

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  • Develop and implement strategic plans for technology and operations in alignment with the company's overall goals and objectives.
  • Identify opportunities for innovation and growth, leveraging technology to gain a competitive advantage in the market.
  • Provide leadership and direction for the technology team, guiding the development and implementation of IT solutions that meet business needs.
  • Stay informed about emerging technologies and industry trends, evaluating their potential impact on the company's operations.
  • Oversee day-to-day operations, ensuring the smooth functioning of IT systems, networks, and infrastructure.
  • Monitor key performance indicators (KPIs) related to operational efficiency, identifying areas for improvement and implementing solutions to optimize processes.
  • Recruit, train, and mentor technology and operations staff, fostering a culture of collaboration, innovation, and continuous improvement.
  • Conduct regular performance evaluations and provide feedback to team members to support their professional growth and development.
  • Lead technology projects from initiation to completion, managing resources, timelines, and budgets effectively.
  • Collaborate with cross-functional teams to define project requirements, prioritize tasks, and ensure successful project delivery.
  • Assess and mitigate technology-related risks, including cybersecurity threats, data breaches, and compliance issues.
  • Implement robust security measures and protocols to safeguard sensitive information and ensure regulatory compliance.
  • Evaluate and manage relationships with technology vendors, negotiating contracts and service agreements to obtain optimal terms and pricing.
  • Monitor vendor performance and service levels, holding vendors accountable for delivering on their commitments.
  • Develop and manage departmental budgets, allocating resources effectively to support strategic initiatives and business objectives.
  • Track expenses and expenditures, ensuring fiscal responsibility and adherence to budgetary constraints.
  • Collaborate with senior leadership and key stakeholders to align technology and operations initiatives with business priorities.
  • Communicate effectively with internal teams, external partners, and clients to provide updates, solicit feedback, and address concerns.
  • Encourage feedback and participation from employees at all levels to identify opportunities for enhancement and innovation.

Supervision

• 3-4 people